Verint WorkView: Mobile Access to Customer Engagement Optimization Suite
Verint WorkView is a mobile application that allows employees to access the Verint Customer Engagement Optimization suite on their iPhones. Developed by Verint Systems Ltd., this app serves as a unified extension of the core solution, providing employees with on-demand actionable intelligence while on the go.
With Verint WorkView, employees can easily view their daily and future schedules, as well as their performance scorecard. The app also enables them to submit, edit, waitlist, withdraw, and make other schedule changes, including time off requests. Employees can stay informed on any changes that occur in real-time, ensuring they are always up to date.
To access the mobile app features, employees need to contact their Verint system administrator to enable them. Verint WorkView offers a convenient and efficient way for employees to engage and empower themselves, allowing them to respond swiftly and take action from the convenience of their own mobile devices.
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